"The quality of the work is excellent, and I appreciate your attentiveness and your concern with detail. I have the greatest confidence in your work. It is a pleasure to associate with a well-managed company -- something all too rare these days."
"Through this letter, Nona and I would like to tell you how pleased we are with our new home. Your dedication and assistance was sincerely appreciated. The work that was done was challenging and required great patience and imagination. You provided all that and we truly have a great home in the John Staub tradition."
"...thank you for making the building of our new home so enjoyable. We had heard so many 'war stories' of what a bad time it could be. But because of you and your excellent workers, we can honestly say it was a good experience...Everyone who sees our home comments on the excellent workmanship. We love it!...But most of all thanks to you for all your help, advice, and patience."
"Not only did you complete this project on time and on budget, but you did it with a quality of care and an attention to detail that I had feared might no longer exist among building tradesmen. Your workers and subcontractors were unfailingly courteous, always responsive to requests and creative in finding solutions to problems that arose on the job. In addition to those traits, their sense of humor made the dreaded task of remodeling a real joy. Kurt, I also appreciated your remarkably high standards and your unwillingness to allow expediency to modify those standards."
"I want to thank you for your prompt service, quality work, and most importantly, your willingness to always listen to my request. I feel like I am your only customer when we are talking. This is too rare and I am grateful!"
"Thank you and your wonderful crew for the timely and excellent job they did remodeling our house. We feel like it is new again!...Everyone who worked with us was courteous, skilled and concerned about doing a first rate job."
"Lee and I were originally impressed by work done by you for the previous owners of our last home, and you did a fine job for us also on that home about 6 or 7 years ago…Can’t think of anything Builders West could have done to make our project run more smoothly!"
"We built three houses and remodeled two – this was BY FAR our best experience."
"...It is a pleasure to pay for work that is so well done. Your men are all polite, pleasant, prompt, and hard working. It must take tremendous dedication and effort on your part to make each client feel so well cared for, especially when you're so busy. Thank you for going that extra mile."
"Kurt, I never thought I would be thinking this but I think I will feel a sense of sadness when the last nail is driven by your extraordinary team of craftsmen working at our house. To a man, everyone has worked with unimaginable care and skill and graciousness, and we are still searching for words adequate enough to respond to the level and quality of workmanship on every single detail. I think of your team, truly, as artists. Their sensitivity and attention to the smallest detail makes their creations way more than merely functional.
It has been an absolute joy to work with you and wonderful, calm Charles, and every member of the team assembled. Hopefully, too, you are aware of the extremely high regard in which they all hold you.
All the best and countless thanks for making our dreams come true beyond our greatest expectations."